Warranty
Shopify
Hardware
Products Warranty
Shopify products come with a 1-year warranty. Shops with the POS Pro Subscription receive an extended 2-year warranty.
Shopify Products
- WisePad 3 Card Reader
- Shopify Tap & Chip Reader
- Swipe (Audio Jack) Reader
- Shopify POS Tablet Stand (Lightning)
- Shopify POS Tablet Stand (USB-C)
- Shopify Dock for Tap & Chip Reader
- Shopify POS Terminal Reader
- Shopify POS Terminal Dock
- Shopify POS Go Case
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.
Return Policy
- These products are returnable within our 30 Day Return Policy
Need support?
- If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.