Warranty

Shopify
Hardware
Products Warranty

Shopify products come with a 1-year warranty. Shops with the POS Pro Subscription receive an extended 2-year warranty.

Shopify Products

This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.

Return Policy
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  • If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.