Shopify Products Warranty
These Shopify products include a standard 1-year warranty. Businesses with the POS Pro Subscription get an extended 2-year warranty.
- Shopify Tap & Chip Reader
- Shopify Chip & Swipe Reader
- Shopify Retail Stand for iPad 9.7”
- Shopify Retail Stand for iPad 10.2”/Air 10.5”
- Shopify Retail Case for iPad 9.7” and iPad 10.2”/Air 10.5”
- Shopify Dock for Tap & Chip Reader
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.
Shopify Chip & Swipe readers are non-returnable or refundable after purchase
Having Issues with Your Reader?
Need a Replacement Reader?
If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.