Chip & Swipe Reader Warranty
The Shopify Chip & Swipe Reader comes with a 1 year warranty.
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters. Chip & Swipe readers are non-returnable or refundable after purchase.
Troubleshoot the Chip & Swipe Reader
Need a replacement reader?
Order a new Shopify Chip & Swipe Reader
If you are still having problems with your Chip & Swipe reader, please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.